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A new operational standard for fiber
Open Access 2.0

Fiber networks used to be built. Now they are bought, merged, partnered and inherited. Every network runs on different rules. Open Access 2.0 is the operational model that lets you run all of them as one.

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400+
US fiber operators are M&A candidates right now
80%
of US fiber operators expect M&A activity to increase
2026
Peak consolidation year for fiber operators in North America
Why this matters now

Your footprint expansion may arrive before you think. The operational question is whether you are ready for it.

Fiber markets are moving from buildout to monetization, utilization and aggregation. The U.S. market is reaching more than 60% household availability, while average take rates remain in the mid-40% range. At the same time, consolidation pressure is increasing: AlixPartners’ 2026 U.S. Fiber Consolidation Sentiment Index found that 73% of operators are likely or very likely to engage in M&A over the next year, while 66% are slowing or stopping new builds to protect unit economics. But it's not just acquisitions – partnership and wholesale options have the same effect – increasing footprint without new build and increasing operational complexity. Adding one more network no matter how you do it creates disproportionate operational complexity. The operators who solve that problem before the deal closes will activate faster, support better and spend less than those who retrofit their operations afterward.

The operational problem

Every network you add brings new complexity your operations were not built for.

Each new footprint, whether acquired, partner-owned or open access, brings its own data schema, provisioning logic, assurance model and commercial demarcation. Your team does not just add coverage. It inherits a new set of operational rules to maintain in parallel with everything else.

01
Installation
Your first customer touchpoint after the sale is the one you control the least. Installation workflows span multiple partners and vendors, run asynchronously and vary by network. But when something goes wrong on site, your brand takes the hit.
02
Activation
Getting a subscriber from installed to active crosses provisioning, network state, inventory, billing and customer equipment. Any break in that chain turns your first impression into a support ticket.
03
Swivel chair support
Your support team switches between multiple systems, partner portals and assurance workflows to resolve a single subscriber issue. Every network you add puts another screen between your agent and the answer.

04
Brand inconsistency
Subscribers do not see the underlying network. They see your brand. When the experience varies by network, that inconsistency is not visible to you until it shows up in churn. Slow, complex and sometimes manual processes are not transparent – the subscriber sees it and feels it.
What Open Access 2.0 looks like in practice

One operational layer. Any number of underlying networks.

Open Access Federation is the operating model. Open Access 2.0 is how it shows up in practice. VX Fiber abstracts the underlying network data and applies it through a unified workflow engine. Your processes, your brand, your back office. Any network underneath.

01
One view across your whole portfolio
VX Suite normalizes network-specific data, addresses, device identifiers, service codes and activation sequences into a single operational schema. Your workflows consume one data model regardless of how many networks sit underneath.
02
Every team sees the same reality, at the same moment
Your teams need a live view of two things: the current state of the network and the current state of the workflow. VX Suite keeps a single source of truth for both, shared across every team and every network.
03
Keep your existing back office
VX Suite connects to your existing CRM, billing engine, help desk and compliance systems through a documented API layer. You keep the tools you have invested in. VX handles the operational layer that connects those tools to heterogeneous networks.
Open Access Federation white paper VX Fiber joins the Fiber Broadband Association
How it works

From fragmented networks to a single operational layer.

VX Suite sits between the customer-facing and back-office systems and the networks underneath. It normalizes data, orchestrates workflows and connects partner operations so your team operates one process regardless of network.

Layer · Subscribers and ISPs
Subscriber marketplace and ISP portal
Self-service activation, service selection, troubleshooting and wholesale ordering, presented under your brand, regardless of the underlying network.
▼
Layer · Your back office
CRM, billing, help desk and compliance
VX Suite connects to your existing systems through a documented API layer. You keep the tools you have invested in. VX handles the operational layer that ties them to the network.
▼
VX Suite · The operational layer
Provisioning, workflow engine, subscriber management and managed NOC
The core of VX Suite. Abstracts network data, runs common workflows for activation, provisioning and fault handling, and manages operations 24/7 from the NOC in Umea, Sweden. Your team sees one process. The platform handles the complexity underneath.
▼
Layer · Your networks
Network A, Network B, Network C and beyond
Acquired, wholesale or partner networks, each with its own vendor, data schema and provisioning logic. VX Suite normalizes all of them into one operational view above. Add networks without adding operational complexity.
Why VX Fiber

The only platform built by people who have actually run fiber networks at scale.

Every software vendor claims to understand fiber operations. VX Fiber's founding team operated them. Before building VX Suite, they ran one of Sweden's largest open access network operators, managing 118 local fiber networks before the platform was written. That operational history is not background. It is the reason VX Suite solves problems that software-first vendors do not know exist.

Origin
Built by operators who ran 118 fiber networks
The founding team operated Sweden's leading open access network operator before selling to TeliaSonera in 2014. They built VX Suite because no existing platform solved the problems they had lived. That is not a marketing claim. It is the founding story.
Production
VX Fiber runs VX Suite on live networks today
The software your team operates is the same software VX Fiber uses to run networks in production across seven countries. Every platform update is tested against live operational requirements, not synthetic test environments.
Managed NOC
Opt-in operational support from the team that built the platform
Operators who need additional support during complex integrations or network acquisitions can opt into the VX Fiber managed NOC. You are not handing operations to a third party. You are extending your team with the people who wrote the platform and run it daily.
Backing
Backed by the world's leading digital infrastructure investors
VX Fiber is backed by InfraBridge, a subsidiary of DigitalBridge, one of the world's largest digital infrastructure investors with a $75 billion portfolio. Infrastructure investors do not back software companies. They back platforms with proven operational credentials.
"A highly credible management team with extensive experience building and operating fiber networks."
AMP Capital, on acquiring VX Fiber, September 2020. AMP Capital has since been acquired by DigitalBridge.
Common questions

What operators ask before evaluating VX Suite

Can we keep our existing CRM, billing and help desk systems?
Yes. VX Suite interfaces with existing systems through a documented API layer rather than replacing them. The platform handles network provisioning and subscriber management at the operations layer. Your CRM, billing and compliance tools continue as-is.
How long does it take to onboard a newly acquired network?
The abstraction approach means onboarding is primarily a data mapping exercise, not a custom integration project. Timelines depend on network complexity but compress significantly versus bespoke integration, which typically runs three to twelve months.
Does the platform handle US compliance requirements like Lawful Intercept and DCMA?
Yes. The API layer is designed to interface with compliance frameworks relevant to North American markets, including Lawful Intercept and DCMA workflows, handled at the integration layer without modifying your internal compliance processes.
Is this relevant before we have made our first acquisition?
Yes. ISPs planning an acquisition or wholesale partnership benefit from deploying a multi-network-ready platform before the first deal closes. Retrofitting operational unification onto an existing multi-network portfolio is significantly more complex and costly.
We already operate our own NOC. Why would we consider yours?
You would not replace your NOC with ours. The VX Fiber managed NOC is an opt-in capability for operators who need additional support during complex integrations, network acquisitions or staffing transitions. Most operators use it as a bridge, not a replacement.
Ready to go further?

See how Open Access 2.0 applies to your specific network portfolio.

No slides. A direct conversation with a VX Fiber solutions expert about your network, your growth plan and what unification looks like in practice.

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